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Notice to Buyers:
1. The final color and size of the product are subject to the actual item.
All products in our store are photographed in real life, and we try to maintain the authenticity of the images as much as possible. However, color differences may occur due to reasons such as monitor resolution and lighting, but the difference is generally not significant.Due to the need to show details to everyone during the photography process, the images may appear larger than the actual product. Please pay attention to the product description and size information before making a purchase.The final color and size of the product are subject to the actual item.
2. Alloy jewelry is all handmade, so it is inevitable that there will be some minor flaws in the products. There may be slight differences in patterns or sizes of the same type, which is normal.It is precisely because of these imperfections and differences that alloy jewelry has its unique charm.
3. Our shop does not accept returns based on minor differences in color, pattern, size, and other aspects, or minor defects in the product, as being quality issues. However, our shop accepts returns based on these issues as a condition for no-reason returns.As long as you are not satisfied with these items, you can request a return, but it can only be considered a return without reason, not a return due to quality issues.
4. Regarding No-Reason Returns
After receiving the product, if you are not satisfied, you can return it without any reason. However, I hope you communicate with me before deciding to return it to see if there is any way to resolve the issue.If you still decide to return the item, please send it back within two days of receiving it. Do not wear it during this period, and washing is strictly prohibited.
In principle, free gifts must be returned together with the product for no-reason returns, and the return shipping cost is borne by the customer.
5. Due to the large number of products, it is inevitable that a few items may be temporarily out of stock. To avoid any unnecessary inconvenience, it is best to contact our customer service before placing an order for items with high demand.
6. Buyers are requested to make payment within three days after purchasing the item. If payment is not made within three days, the store will not guarantee to reserve the item for you. Thank you for your mutual support!
7. When signing for the package, buyers must inspect it in person to check whether the goods have been stolen during transportation.If you find any items missing or damaged, please do not sign for the package. Contact me immediately so that I can discuss compensation with the courier company or post office. Please do not inform me about missing items or damaged goods after you have signed for the package, as we will not be held responsible in such cases (in accordance with Alipay's dispute resolution rules)
8. For goods with quality issues, return and exchange services are provided (requests must be made within three days of receipt)